At TOASTALUNA (operating via orangelia.com), we strive to deliver your orders as quickly and efficiently as possible to our European customers.
• Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• Order Fulfillment & Shipping Origin To bring you the best prices and curated selection, orders are fulfilled and shipped directly from our international suppliers and fulfillment centers (including international locations such as China).
• Shipping Estimates & Delivery Times We are pleased to offer Free Shipping on all orders to European countries. Estimated delivery times are typically between 7 to 15 business days depending on your location and destination customs processing. Please note that delivery times are estimates and cannot be guaranteed.
• Order Tracking When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active.
• Contact Us If you haven’t received your order within the estimated delivery timeframe, or if you have any questions regarding your shipment, please feel free to contact us at support@orangelia.com.